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Wednesday, March 21 • 3:25pm - 4:15pm
Feedback from the business. Am I on the right path to customer success?
Feedback form is now closed.
Measure Processes, Manage Feedback, Link to Process, Drill to detail, From Insight to Action…
You've heard of all this before, but it is hardly ever completely implemented. The steps from Insight to Action are hard to capture with Action Links as we try to do with Business Intelligence. But when you use the capabilities of platforms such as BICS and PCS the implementation and adjustments can be very easily accomplished. You can even empower your business users to adjust the solution themselves. Creating BPM / BAM / BI solutions can now be done with webbased tools only that appear like low-code solutions. Can you use this to empower the business to stay connected and stay on track with your ever changing environment?
We will set out a few steps to gather the right input and to stay flexible with your integrated Business solution. The demo includes integrations between BICS and PCS that are the cornerstones for digitally empowered business by using self service as the starting point.

avatar for Hasso Schaap

Hasso Schaap

Analytics Designer, Qualogy
Come talk with me about all kinds of Business Analytics and Business Process Management. Especially the Oracle Cloud Platform is in my interest. Just like specific Finance and Human Capital Management topics.I'm a certfied specialist in Business Analytics and Big Data.

Wednesday March 21, 2018 3:25pm - 4:15pm PDT
5-Rm 105